Shipping policy
SHIPPING POLICY
At PawVibe, we are proud to offer Worldwide Shipping to our customers. Our goal is to provide you with the best shipping options, no matter where you live.
1. Shipping Times
Processing Time: All orders are verified, tailored, and packaged within 1-3 business days after the order is placed.
Estimated Delivery (USA): 7-15 business days.
Estimated Delivery (International): 10-20 business days (depending on your location and local customs processing).
Please note: These are estimated delivery times. During peak seasons or holidays, small delays may occur.
2. Tracking Your Order Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the progress of your delivery at any time through our [Track My Order] page on our website.
3. Multiple Shipments To ensure you receive your items as quickly as possible, orders with multiple products may be shipped in separate packages. Do not be alarmed if one item arrives before another — the rest of your order is on its way!
4. Customs and Duties International orders may be subject to import duties and taxes once a shipment reaches your country. PawVibe is not responsible for these charges. Any additional fees for customs clearance must be borne by the recipient.
5. Delivery Guarantee If your order has not arrived within 25 business days (USA) or 35 business days (International), please contact our support team at pawvibeshopcontactus@gmail.com. We will investigate the status of your shipment and ensure you receive your items or a full refund.
Contact Us If you have any questions regarding your shipping or delivery, feel free to reach out to us at any time. We are here to help!